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New! WebMD's Food & Fitness Planner
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Andie_WebMD_Staff posted:
Great news! WebMD has re-vamped & re-launched our already popular Food & Fitness Planner to make it much simpler to track your daily nutrition and exercise.

There's some magic in keeping a food diary — one study found it can double a person's weight loss! The researchers discovered that the more food records people kept, the more weight they lost.

With this new WebMD tool you will be able to:

  • Set your personal weight goals and WebMD will calculate calorie recommendations on how to achieve them.
  • Discover calories and nutrition facts for 1000's of foods and beverages or create your own, all of which you can log to a meal time.
  • Choose from 100's of popular activities or add your own to create custom workouts.
  • Track your calories and view your progress to stay on track.
  • Monitor your nutrient intake with our saturated fat, fat, cholesterol, sodium, carbohydrate, fiber, sugar, and protein trackers.
  • View progress reports to see how your weight has changed over time.

Not sure how to use a food diary for the best results? Take a look at these 8 Tips For Making a Food Diary Work For You to get you off on the right track.

Let us know what you think! Do you already keep a food journal of some sort? What do you like (or not like) about your method? Has it helped you lose weight or does it seem like an unnecessary chore?

Please share your thoughts with us below!
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dancin8983 responded:
I started using this on Monday and absolutely love it! But for some reason today I keep receiving error messages when trying to enter a new fitness activity. I haven't had trouble any other day this week, but everytime I have tried to enter my workout for today I keep receiving a message saying "Oops! You can only add enough workouts and activities to fill a twenty-four hour day. Please review your log and remove any activities or workouts you did not do on this day." I only have 15 minutes of activities on the log! And idea how to fix this??
 
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k1k1k replied to dancin8983's response:
i'm having the same problem. i used this planner a year ago and loved it. they have changed it since then. not sure they have all the "kinks" out. i'm not only having problems with this (the fitness activity "oops"), i am also having difficulty entering my food. the old one would recognize more words in your description so you wouldn't have to scroll thru so many choices to find what you're looking for. also, it won't always add the food i choose. i click "add" , it looks like it's adding, but when i go back to my log, it's not there. very aggravating ! i think they need to work on it a bit more.
 
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mzgarden responded:
I wanted to go back to a previous week and update the fitness log for a couple days I missed due to travel. I can't figure out how to go backwards to a previous week. What am I missing?
 
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Allison12345 responded:
What a great tool. Thanks for posting it. Now if I can just force myself to keep it updated, that will be half the battle!
 
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FitnessAfter40 replied to Allison12345's response:
I'm the same way Allison! What's great is that WebMD sends email reminders to tell me to get my butt back over there and start logging again! (Ahem...which I need to do now)

I love the fact that it has an exercise option, too! Most trackers I've seen don't help you much with setting up your exercise routine.
 
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Mer2112 replied to FitnessAfter40's response:
How do I stop the daily reminders? I've "unsubscribed" per the link at the bottom almost a dozen times but they still keep coming.

I do not want to receive daily Food & Fitness emails any more.

Please help,

Eric
 
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jessoliverson replied to k1k1k's response:
I just started using this program and am having the same problems. The items in my log are not totaling correctly and when I go to the summary page the total is different, but still not correct.
I would really like to utilize this tool but it looks like they haven't fixed it and it's been 4 months since this last post.
What a shame!
 
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TLH1958 replied to jessoliverson's response:
I am having the same problem. My calorie total for yesterday is short by 500 calories on the summary page. It is correct on the Food Log page. Please fix this because I have recommended it to others at the gym. I love it except for this glitch.
 
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Amelia_WebMD_Staff responded:
Hi everyone!

I'm happy to hear that so many members are using this helpful tool, along with myself! I apologize for my late response as your new moderator, catching up to this thread.

Hopefully, I can help out with some of your questions and get things moving more smoothly for a better "Food & Fitness Planner " experience!

- If your question can not be answered here, you continue to find concerns or think that you may be experiencing a technical difficulty, please send an email to our Customer Support Team . WebMD wants to assist you in finding the best member experience possible!

Thanks and Take Care!
Amelia
 
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Amelia_WebMD_Staff replied to dancin8983's response:
Hi dancin!

I'm glad that you do "love" the tool and hope that things were resolved. This sounds like a technical issue. How are things going now?

Please let us know. We do appreciate your feedback and would like to help if the matter has continued.

Take care!
Amelia
 
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Amelia_WebMD_Staff replied to k1k1k's response:
Hi k1k1k,

Hopefully, things are going smoother now and this technical issue has resolved itself. I apologize for the aggravation and thank you for bringing this to our attention.

Please let us know how things are going. If you continue to have this issue, don't hesitate to send an email to our Customer Support Team . They will be more than happy to help you find a more pleasant member experience!

Thanks and keep us posted!
Amelia
 
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Amelia_WebMD_Staff replied to mzgarden's response:
Hi mzgarden!

Hopefully, you were able to find this information by now and had a lovely trip!

If not, just go to Your Personal WebMD Food & Fitness Planner - Fitness Log. Immediately beneath the Fitness Log tab, you should see a small calendar icon and today's date with arrows on either side. You have two options to update your fitness log for whatever day you choose:
  1. Click on the calendar icon and a calendar will appear for you to choose what day you would like to enter your fitness information.
  2. Click on the arrows found beside today's date. The arrow to the left will take you back one day at a time, while the arrow to the right of the date will take you forward one day at a time.
Hope this helps! Please keep us posted and take care!
Amelia
 
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Amelia_WebMD_Staff replied to Mer2112's response:
Hi Eric!

I apologize that you are getting daily reminders after unsubscribing and hope to help you resolve this concern.

Possibly you are still subscribed due to a technical error or maybe the whole process did not go through. Let's quickly recap on subscribing/unsubscribing from the Food & Fitness Planner email reminders to make sure nothing was left out:

You can subscribe/unsubscribe from Food & Fitness Planner email reminders on the Weight & Profile page. Click "Edit your Reminders and Motivations" under the Reminders & Motivations section. Check/Uncheck your reminders and click "Save Changes."

Make sure to go over these steps, again. If the reminders continue, please send an email about this issue to our WebMD Customer Support Team . We do appreciate all feedback and want to help you enjoy the site!

Thanks!
Amelia
 
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Amelia_WebMD_Staff replied to jessoliverson's response:
Hi jessoliverson and TLH1958,

I am sorry that you are both experiencing this concern. After reading your posts, I went into my own Personal Food & Fitness Planner and logged in a few foods for yesterday that I had not done over the weekend. However, I am not finding this problem and am seeing the identical, correct calories in the Food Summary as well as the Food Log for each day.

Please do not hesitate to send an email to our Customer Support Team about this matter. We appreciate the feedback and want the best for our members. Hopefully, the WebMD Support Team will be able to quickly resolve the concern.

Take care and keep us posted!
Amelia


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