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How & Why to Report a Post
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Caprice_WebMD_Staff posted:

Dear Members,

Our WebMD communities are a wonderful place where members find friendship, support, insight and share ideas. However, there are occasions when a post that is made violates WebMD's Terms and Conditions .

While using our boards you may come across a flame war (a series of insulting posts) or simply a disruptor (called a "troll" in internet-speak because they "troll" message boards or chat-rooms simply to cause trouble) or someone trying to sell their products, and the list goes on. None of these behaviors are allowed at WebMD, and if any of these things appear on our communities, we want to know about it right away. We rely on our members to help WebMD maintain a safe and comfortable environment where everyone feels at home.

Here are some of the other T&C violations you will want to report:

  • Spam
  • Advertising
  • Personal Attacks (disagreement is NOT an attack)
  • Copyright Infringement
  • Inappropriate Member Nicknames
  • Use of inappropriate slang and/or masked/veiled profanity
  • Members discussing their personal physicians by name
  • Members who identify themselves as under 13 year of age
  • Too much personally identifying information (phone numbers, home addresses, etc)
  • Posts containing links to inappropriate sites (pornography, etc.)
  • Posts which are nothing more than erotica or soliciting cyber sex.
  • Someone planning suicide and needs our help


The best way to handle any such problem on our exchanges is to not reply. Instead, you can help your community by alerting the WebMD Community Moderator staff. We've recently added a wonderful, new tool which allows members to send alerts simply by clicking on the "Report This link found below each post. You even have the opportunity to explain why you are reporting something. The moderator staff will receive that report and will review the post to determine whether or not it violates the WebMD Terms and Conditions or if the person needs crisis intervention. If the message is in violation of our rules, it will be removed along with any replies.

Please keep in mind that you should only report posts that you feel are violations of WebMD's Terms and Condition. Do not report posts simply because you disagree with the information contained within another member's post. Misuse of this tool is detectable.

Thank you for helping to keep our WebMD communities on track. It really does "take a village," and we appreciate everyone who helps us to keep our communities a great place to gather together in our quest to stay happy and healthy.

Yours in Health,

The WebMD Community Staff
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