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    HOW TO: Get the Best Response to Your Question
    Andie_WebMD_Staff posted:
    If you're new to the Lupus Community, we welcome you! Sometimes coming to a new forum type of community where you ask and answer questions can be confusing. Where and how should you ask your question to invite the most engagement?

    Here are few tips to get the best response to your question on the Lupus Community:

    1. If you have a question, please post it as a new discussion...being specific in your title as to your subject matter.
    2. The post will be read by the Community Members, by the Moderator (me), and by our Health Expert, Dr. Zelman. You will receive a response from one or all of us.
    3. If you still have questions or would like the Health Expert's direct advice, simply state that in a polite reply.
    4. If the Expert does not respond then it is probably due to the position it puts him in by offering a "second opinion".
    5. Your best bet THEN would be to repost your question omitting any reference to what your regular doctor may have advised. This way Dr. Zelman is not put in the position of contradicting another professional's opinion.

    Dr. Zelman is somewhat particular about which questions/posts he responds to. His purpose for this is to provide a "teaching experience".

    Dr. Z does check the board several times a week, however he will not respond to any questions that might put him in the position of providing a second opinion to someone's regular physician. This is to protect everyone involved.

    Without examining a patient himself, there is no way Dr. Z could give an accurate opinion, but he can provide tips on what may help, or what questions you should ask your doctor.

    There may be situations where a new visitor may have had a bad experience somewhere else with receiving advice that wasn't well grounded with experience. In that case they may be looking for an actual MD just for the trust factor.

    However, a polite response or a "thanks, but I'd also like to hear what the Health Expert's opinion is" would suffice.

    Member experiences are very valuable to understand real life coping techniques that have worked (or not worked) for an actual individual...rather than just reading a bunch of medical jargon.

    I hope that helps clarify. Just remember that we are a community. We all have rough days, but we are still here to support and be supported. It's a give and take, and respect is mandatory for your post to remain showing.

    There you have it! Now go ahead an post away!! (Just scroll to the top & find the "Post Now" button & click "Discussion")

    Yours In Health,

    ~Andie, Community Moderator
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    Andie_WebMD_Staff responded:
    One more thing I might add: Some of the discussions you see in the right hand column are very popular BUT they are also very old.

    Because discussion opens the door to many new and different topics it's easy to get sidetracked and have 3 or 4 other side topics intertwined in one discussion.

    The bad thing about posting to an old discussion is that YOUR question is not the title seen on the front page, it's the OLD discussion title....SO, your question may not get the attention you are expecting or deserve.

    Please post your questions as NEW discussion rather than posting to a very old one. We don't want you to be overlooked in that long trail!

    Sequence replied to Andie_WebMD_Staff's response:
    I'm trying to post a new discussion and the board keeps saying I don't have a title question, but I do. I've tried reloading the page to no avail. I did post a new discussion in the RA community before and this did not happen.

    I've saved the post in the meantime.
    jessi19661 replied to Sequence's response:
    maybe try logging totally out and start over, or restart computer???
    Lupylisa44 replied to Sequence's response:
    there is a space at the top of the new discussion for a title then the large box underneath it for the post. You have to have a title in the title bar otherwise you will get the error message that you received.

    Andie_WebMD_Staff replied to Sequence's response:
    I wonder if you are trying to create a poll with your new discussion? If so, you will need to enter a title in two places:

    1. Title of your DISCUSSION - top of page, 1st box you can type in. Has a red asterisk.
    2. Title QUESTION for your POLL - If you have entered any possible answers into the empty boxes at the bottom of page, the system thinks you are creating a poll. If you do want to create a poll to go along with your discussion you will need to ask a question for the poll. That goes in the box where it says "Poll Question".
    Sometimes Members don't realize they are creating polls and just want to create a new discussion. Make sure you leave the bottom boxes for creating a poll empty in this case.

    If that doesn't help, let me know a little more about what you're experiencing and I'll try again!
    Sequence replied to Andie_WebMD_Staff's response:
    I tried logging in and out, no change. I wasn't adding a poll. But the board had general trouble near the same time, so I'll try again here in a minute and report back.
    Sequence replied to Sequence's response:
    No luck. Same thing happens, the board doesn't recognize that I've typed a title in.
    jessi19661 responded:
    Why dont you make a sticky note at top that is titled, "FOR NEW POSTERS" and explain how to post so we will see it and it will be their own post, as opposed to hidden/buried in someone else's thread. This is very common and I think a lot of newbies slip by the wayside because of this......what do you think?
    tessa2000 responded:
    I most certainly do NOT want to be rude nor disrespectful in ANY WAY.... but I thought I just did ask my question, and for help from ANYONE?!

    As I just was asking for any information from those who are (unfortanutely) experiencing LUPUS themselves OR the EXPERTS!??


    Andie_WebMD_Staff replied to tessa2000's response:
    Hi Tessa,

    Welcome to the Lupus community. I see that you posted a question yesterday with the title "Tessa", and this was replied to by several of our community members. Is this the question you were referring to, or did we miss another?

    Please understand that this is a forum, not live chat, so there is not always someone here that sees new questions as soon as they are posted. Also, it may take a day or two before someone that has any experience or knowledge in that area may relate to the post.

    There may be times when Dr. Zelman can't answer or may take a little time before answering, and that fits within the expectations of his role here in the community.

    I hope that helps explain. As always, if anyone has questions about our expert policies here at WebMD, please always feel free to write to us at

    Please let me know if we can be of any more assistance and good luck!

    With Lupus

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