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UKbluegirl2 posted:
Why am I so technically challenged? I can never get a picture to save correctly for my profile picture here. SOS.....
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crunk05177 responded:
I forgot how but last time Haylen helped me out....you have to change the settings somewhere or something to get it to work.
Me (29), DH (31), DS1 - Michael (5 1/2) and DS2 - Nathan (2 1/2 - severe peanut allergy and an egg allergy)
 
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Haylen_WebMD_Staff responded:
Hi UK - Here's the info for profile pix. Let me know if you need any more info!

Uploading
Click the My Account link in the global header in the upper-right corner of your page, select "Change" next to "Picture" on the My Account page, and then browse your computer for the photo or image you want to display as your Profile Photo. Only one Profile Photo will be stored at a time. Any updated Profile Photo will overwrite the prior one.

Image Size
You are able to upload an image of up to 5MB, which WebMD will resize to fit within the application in which you are participating.

Type of File
The preferred image formats are .JPG, .JPEG, or .GIF files. Animated files are not a preferred format and may not perform correctly on our site.

Haylen
 
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UKbluegirl2 replied to Haylen_WebMD_Staff's response:
Thanks but I did all that Haylen. Regardless of the size, it picks up the pic as only the upper corner?
 
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tbkittycat replied to Haylen_WebMD_Staff's response:
I was able to re-size my pic and pick what part of the picture I wanted to show.
 
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Iocasta replied to UKbluegirl2's response:
Lynn I had the same problem with my computer at work but not my home computer. The home computer is a Mac Air using Firefox.


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